Where was Your MSP during Irma?
This time it happened.
Every year we prepare clients with Disaster Recovery plans for the worst-case scenario. We never know when a disaster is going to strike, but this year it did. With nearly 7 million people and businesses without power, Hurricane Irma was one of the most powerful storms that Florida has ever seen. With excellent communication and proper planning however, all of our customers were up and running by the end of the week. Was your Managed Services Provider there for you before and after the storm?
Every year, we provide our clients with extensive knowledge of how to plan and recover from a disaster. From our annual Hurricane Preparedness webinar to our Client-wide Q & A conference calls, we ensure that our customers are confident in their disaster recovery plans from beginning to end.
And because we are constantly trying to improve, we polled our customers to see how well they felt their businesses were prepared for the storm and how well their disaster recovery plan was implemented.
Our results were outstanding. We were pleased to see that nearly all of our clients had a solid disaster recovery plan in place and had made their staff aware of it. Good communication of these plans is vital in the preparation of disasters. Through proper planning and recovery, our clients could return to normality quicker than most.
100% of our clients received multiple forms of communication from us both in preparation and in recovery. They agreed that the efforts provided by Infotect before and after the storm made the difference in how successful their plan was.
In the face of possible destruction, it is easy to forget that we need to have a plan to protect our businesses and technology as much as our homes. After the storm it is always easier to see what could’ve been done differently and how well our plans were executed. At Infotect we strive to be proactive when it comes to disaster recovery, by ensuring that our customers are confident in their disaster recovery plans and prepared for anything.
What is your MSP willing to do for you?